Refund and Cancellation Policy
Last updated 25 July 2026
We want you to feel good about paying for Cheato. This page explains how cancellations and refunds work. Prices are in Indian Rupees and payments are handled by Razorpay.
Try it free first
Every plan has a free tier with a set number of answers each day, no card needed. We encourage you to use it and make sure Cheato works for you before you pay for anything.
Cancelling a plan
- You can cancel a paid plan at any time from your account.
- When you cancel, your plan stays active until the end of the period you already paid for. You keep your answers until then.
- After that, your account moves back to the Free tier. You are not charged again.
Refunds
- Seven day window. If you buy a paid plan and are not happy, email us within 7 days of the payment and we will refund it, as long as you have used only a small part of that period's answer allowance.
- Something went wrong. If you were charged twice, charged after cancelling, or could not use the service due to a fault on our side, we will refund the affected amount in full.
- Heavy use. If a large share of the period's answer allowance has already been used, a refund may be reduced or declined, since the service was delivered.
How to ask for a refund
Email hello@cheato.store from the address on your account. Tell us your plan and the reason. We reply within 2 business days and, once approved, refunds are sent back to your original payment method within 5 to 7 business days. The exact timing depends on your bank or card provider.
Price changes
If we change a plan's price, the new price applies from your next billing cycle. It never changes a payment you have already made.